Job Description SummaryThe Partner Operations Manager is responsible for overseeing the day-to-day management of partner sales activities, ensuring operational efficiency and partner success. Key responsibilities include managing the partner pipeline, administering deal registration, and collaborating with the Global Partner Sales organization.

This role partners with and supports the Head of Global Partnerships and Alliances, maintaining solid relationships with co-workers within the partner organization, and uses a data-driven approach to strategize opportunities for growth.

The Partner Operations Manager will be involved with ad hoc and repeatable data analysis, reporting, contract negotiation, process optimization, partner portal updates, and deal registration.

Job Description

Job Description

In this role, you will be responsible for the day-to-day management of our global partner program, ensuring smooth operations, helping drive partner success, and playing a critical role in the growth and success of our partner ecosystem. The successful candidate will drive best in class operational support to our Global Partner Sales organization whilst also driving our external facing partner programs and incentives. You will be a key business partner to our Global Partner Sales and Commercial Excellence Team.

Roles and Responsibilities

Partner Pipeline Management:

Administer global partner pipeline, register opportunities with our partners, inspect data accuracy and ensure the pipeline collaboration between relevant stakeholders on Grid Software and partner sideCreate and manage global deal registration process and policiesTrack and analyze pipeline development, velocity and propose improvementsManage pipeline review cadence and collaboration

Partner Administration & Reporting:

Build and manage partner business reporting and invoicing processesContinuously develop and optimize partner business processes and practices thriving for efficiency and ease of doing businessTrack key partner business KPIs and metrics, providing insights to leadershipDrive global channel forecasting, reporting rigor and cadence, to ensure full transparency for executive leadershipSupport tasks and activities related to partner onboarding and management within our internal systemsPartner with Finance, Legal, Commercial & Marketing Management to establish Partner operating plan as well as working to define and set Key Performance Metrics (KPIs) to effectively manage and track against Partner strategic goals.

Partner Program Management:

Define and manage partner processes, ensuring efficiency and effectivenessManage and administer partner programs, including tiers, benefits, and incentivesDevelop and implement partner communication strategiesPlan, Manage and Operate Partner ProgramDefine and execute alliance promotions and incentive programs, that drive channel contribution

Tooling:

Manage and optimize the partner portal, ensuring a user-friendly experienceImplement and maintain automation tools to streamline partner operationsDevelop and maintain comprehensive partner documentation and knowledge baseDevelop and enhance current operational infrastructure, with goal to build out best in class, optimized and automated solutionsIntegrate tooling with Salesforce.com and design end-to-end operational process

Desired Characteristics

5+ years of experience in partner operations or channel management.Proven track record of successfully managing and growing partner ecosystems.Strong understanding of hyperscaler ecosystems (AWS, Google Cloud, Microsoft Azure).Experience with partner relationship management (PRM) tools and automation platforms.Proven experience supporting and partnering with Channel & Alliance organizations preferredStrong analytical capabilities and previous experience developing data-driven analysisBusiness planning for a high growth, global businessProven ability to work across organizationsAptitude in critical thinking skills & problem solvingExperienced knowledge of Salesforce.com CRM SolutionExperience with Business Intelligence or Data Visualization tools such as Microsoft Excel, Tableau, or PowerBIProven ability to be both strategic and tactical.Demonstrated ability to analyze and resolve problems.Demonstrated ability to lead programs / projects.Ability to document, plan, market, and execute programs.Established project management skills.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position