Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.Role SummaryCoordinates with Splunk Partner Organization/Finance to Support Incentive/Rebate ProgramsProvides day to day reports to for planning and budgeting needs and facilitates partner’s incentive payments processDevelops user guides and facilitates required knowledge sessions for Partner’s awarenessDevelopes Rebate Dashboards for Splunk Leadership Team (LT) and other partnersIdentifies process gaps and looks for process automation/improvement/s opportunitiesParticipates on future Partner Program initiativesTroubleshoots partner 360 platform issuesSupports Partnerverse helpdesk to address any partner challenges related to access and/or progressionFacilitates internal audit requirementsMonitors Slack, e-mails, and various online and offline support channels to respond to Partner inquiries and support requests>Must-have Qualifications3–6 years of experience in partner operations, sales/channel programs, or finance opsBachelor’s degree or equivalent experience in Business, Finance, or a related fieldAnalytical and reporting skills (Excel/Tableau)Experience with incentive/rebate program supportFamiliarity with CRM/partner platforms (e.g., Salesforce, Partner360)Nice-to-have QualificationsWe’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.Excellent communication and documentation skillsAbility to identify process gaps and drive improvementsComfortable supporting partners via Slack, email, and helpdesk channelsProactive, diligent, and able to work cross-functionally Splunk is an Equal Opportunity EmployerSplunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
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