Description Would you like to be part of a team that is redefining customer success with our customers and partners? Amazon Web Services is looking for a Senior Partner Business Value Programs Support, in the AWS Specialist and Partner org to support execution of strategic partner-facing programs with key members of the rapidly growing Customer Success COE. As the Partner Business Value Programs Support, you will support the conceptualization, development and operation of specific programs that help partners accelerate their AWS business. You will work cross-functionally with AWS partner and technical teams to build and run mechanisms focused on tracking success, mapping back to partner generated opportunities in SFDC systems. You will enable partners into AWS Partner and Customer Success tools, and provide relevant data back to partners. You will also manage the implementation and processing of incentives as needed.. The ideal candidate is experienced with program development, cross functional relationships, management, reporting, training and communicating to a variety of audiences and is highly organized. You must thrive in a fast-paced environment. Key job responsibilities - Support the Partner Success Programs Lead working directly with partners to implement and operate strategic projects related to business value realization, in order to deliver against program goals. - Enable partners on the program and AWS systems via both 1:1 sessions and creating scale content. - Support manual measurement and tracking during pilot phase, while determining how to scale at program phase - Work with cross functional groups including AWS Partner Network (APN), Training, Business Development and solutions architecture to leverage enablement programs that allow strategic partners to develop capabilities and achieve proficiency according to AWS competency standards. - Operationalize programs in desired geography including program adoption, reporting, and problem resolution. - Work with subject matter experts, partners, and other stakeholders to develop internal content that meets audience and program requirements in creative and engaging ways. - Develop and mature mechanisms to deeply understand customer and partner needs, gaps, and opportunities - Develop and track key performance metrics; and report effectiveness of program - Drive program implementation with internal and external stakeholders; proactively communicate with senior and executive level stakeholder - Identify opportunities to improve our internal tools and processes, including driving automation of repeatable work About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - Bachelor's degree - Proven experience supporting multi-vertical, global businesses - 7+ years of experience in Business Planning, Operations, Strategy, Finance, Business Development, or other related fields - Experience with Microsoft Office Suite to include Excel - Demonstrated ability to work effectively across internal and external organizations, including sales, marketing, business development and training Preferred Qualifications - MBA or equivalent relevant business experience - Experience working with/for Systems Integrators or ISVs and knowing the market landscape - Experience working within a high-growth, technology company - Experience working with SFDC, including creating new reports - Experience working cross-functionally in a multi-geo organization - Working experience of scaling via AI and automation - Understanding of AWS product line Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.