Do you speak fashion? We're hiring Key Holders! Let’s chat!
Born in Australia, loved around the world.
At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We’re playfully rebellious and always optimistic. Join our world and let's do good things together.
FL: This is a part time hourly paid position with a wage range of $15.00 - $18.00 /hr
Benefits You Will Love…
50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre
Local and Global career growth - progress your career across our 7 Brands
Wellness support 24/7 – mental health, relationships, family + more
Discounts for you and your family - medical, travel, financial + more
Create meaningful change and make a positive difference in people’s lives
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Open and close the store in accordance with company policies and procedures
Lead the store team as part of management
Provide exceptional customer service and resolve customer issues
Process sales transactions accurately and efficiently
Assist in inventory control, restocking, and merchandising
Ensure store cleanliness and safety standards are upheld
Support loss prevention efforts and report any unusual activity
Engages with store teams and customers professionally and respectfully
Train and mentor new associates as needed
Ability to interact collaboratively and work as a team towards a common goal
Maintain a professional presence and motivate and inspire others
Acting in a respectful manner to customers, managers and peers
The Role
Be a proud Brand Ambassador, creating memorable and fun experiences for every customer who walks through our doors.Live and breathe the Cotton On values, championing our foundations to make a real, positive impact on communities worldwide.Keep our store looking fresh and inviting by merchandising and replenishing with care – making shopping easy and enjoyable for everyone.Collaborate with your team to smash goals and celebrate wins together
Skills & Experience:
Experience in Retail, preferably fast fashion experience
Demonstrated knowledge / ability of collaboration to drive results as a team.
Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores
Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment
Must be at least 18 years of age or older to apply
QUALIFICATIONS AND EXPERIENCE / BACKGROUND
High school diploma or equivalent
Minimum of 1+ years of retail sales experience
Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members
PHYSICAL REQUIREMENTS
Ability to move around the store throughout the shift/workday
Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks
Who are we?
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at USAHumanResources@cottonon.com.au so we may support you in completing the job application process.