JOB SUMMARY\n

The Information Technology Aide assists with the deployment of new workstations and equipment installations. The technician will be responsible for delivering and setting up new systems for employees across the City of Conroe, ensuring all systems are up and running efficiently. This includes managing the disposal inventory and answering inbound calls to the service desk as needed.\n

QUALIFICATIONS\n

Education and Experience:\n

Experience with imaging, deploying, and configuring desktops in a corporate environment. Previous experience in desktop support or similar role helpful but not required. \n

Special Requirements:\n

Certification with CompTIA A+, CompTIA Network+ preferred, or equivalent experience. Must possess a valid Texas Driver's license. \n

Knowledge, Skills and Abilities: \n\nBasic understanding of computer hardware, software, and network setup and configurations.\nFamiliarity with Windows operating systems and application installation. \nWorking knowledge of common office software including Word, Outlook, and Adobe Acrobat.\nAbility to follow instructions and standard operating procedures.\nStrong organizational skills and attention to detail.\nGood communication skills and ability to work well in a team environment.\nAbility to lift, assemble, and move computer equipment as needed.\n\n

PHYSICAL DEMANDS\n

The work is medium and requires the ability to exert up to 30 pounds of force occasionally and\/or to move objects. Additionally, the following physical abilities are required: balancing, crouching, feeling, fingering, handling, hearing, kneeling, lifting, mental acuity, reaching, repetitive motions, speaking, standing, stooping, talking, visual acuity, and walking.\n

BENEFITS\n

The City of Conroe offers an employee assistance program and free membership at the City's pool and recreation center facilities for all employees. Starting salary for this position is $17.26 hourly.\n

The City of Conroe is an Equal Opportunity Employer\n

Must pass background check and pre-employment substance abuse screening as a condition of employment. A motor vehicle record check and job-related doctor's physical exam may also be required. Must pass FBI Criminal Justice Information System (CJIS) fingerprint-based criminal background check and maintain CJIS eligibility.