About the Role

As Manager, Healthcare Delivery Solutions, you will plan and coordinate traditional and innovative approaches to address healthcare needs across all geographic and business units within Kohl's. You will ensure integration between health plan carriers and networks, healthcare systems and health plan/leave of absence vendor partners.

What You’ll Do

Develop strategic plans to support nontraditional methods of obtaining healthcare services, including mobile health, telemedicine, centers of excellence, etc. 

Negotiate contracts, fees, and ROIs and manage relationships with vendors 

Develop strategic plans for integrated healthcare solutions, including patient-centered medical homes, concierge medicine, etc.

Evaluate the effectiveness of health plan networks, including premium-level providers and carve-out programs

Evaluate and propose opportunities for improved member steerage to increase healthcare delivery quality and outcomes

Lead RFI/RFP processes for vendors and programs and research new programs and solutions

Develop a time off strategy for each business unit

Analyze reporting from vendor partners and data warehouse to ensure efficiency and make recommendations for changes

Develop overall reporting on program results and return on investment

Maintain ongoing compliance reviews, including ACA, CAA, HIPAA, ERISA, and patient confidentiality reviews

Ensure all time off programs, including leave of absence, paid sick time, holidays, etc., are correctly administered and research new legislation and best practices in these areas

Manage direct reports, systems and projects per company policies and practices

Prepare and analyze utilization and trend reports

Provide excellent leadership by exhibiting influence and expertise, driving results

Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications

Develop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans

What Skills You Have

REQUIRED

Bachelor's Degree in Business related field

5+ years of Human Resources experience, primarily in a healthcare-related field and/or benefits capacity, including 3+ years of leading people

Ability to read, analyze, interpret and apply research, trends, company policies, laws or government regulations

Highly effective consulting skills, including the ability to communicate complex messages effectively, create buy-in and ownership and maintain confidentiality

Experience working with healthcare delivery, time off and leave of absence

PREFERRED

SPHR and/or CEBS certification

Benefits/Healthcare consulting experience

Background working with diverse business environments

Experience in negotiating confidential and sensitive issues 

Ability to make decisions for both short-term and long-term planning

Experience with proactively managing issues working in collaboration with internal business partners