Hours/Shift: 24 hours per week 9:30 a.m. - 6:00 p.m. with every other weekend rotation
Position Overview:
As a Virtual Care Coordinator RN, you will play a pivotal role in delivering telehealth hospice care, ensuring that patients and their families receive personalized support during critical moments. Utilizing virtual platforms, you will monitor patient conditions, coordinate care plans, and provide real-time guidance to field staff and caregivers.
Why Join Us?
Start Here… Grow Here... Stay Here!
At our core, we believe in building careers, not just jobs. Many of our team members stay with us for the long haul—and for good reason. Our culture is built on support, growth and opportunity.
What You Can Expect:
Consistent, Reliable Workloads
Enjoy steady assignments with guaranteed hours—no surprises.
Competitive Pay & Low-Cost Benefits
Get exceptional coverage and real savings that make a difference.
Supportive Leadership
Our management team is here to help you succeed every step of the way.
Career Growth Opportunities
Every leader on our team started in a field role—your path to leadership starts here.
Epic EMR System
Streamlined documentation and communication for better care and less stress.
Fast Hiring Process
Quick interviews and job offer—because your time matters.
Meaningful Work
Deliver one-on-one care that truly impacts lives.
What You Will Do:
Conduct virtual assessments and monitor patients' conditions remotely.
Develop and coordinate individualized care plans in collaboration with the interdisciplinary team.
Provide virtual education and support to patients, families, and caregivers regarding symptom management and end-of-life care.
Liaise with field nurses, physicians, social workers, and other team members to ensure comprehensive care delivery.
Document all patient interactions accurately in the electronic health record (EHR).
Respond promptly to urgent virtual consults and triage patient needs effectively.
Utilize telehealth technology to conduct regular check-ins and follow-ups with patients and families.
Benefits:
Day 1 Benefits - Health, dental and vision insurance
Short- and long-term disability coverage
403(b) retirement plan with employer match
Generous paid time off + 7 paid holidays
Tuition reimbursement up to $5,250/year
Comprehensive onboarding and orientation
Minimum Qualifications:
5+ years of Home Care, Hospice, ER and/or Triage RN Experience
Active RN license in a Compact State (eNLC)
BSN required by an approved Nursing education program.
Proficiency in Epic or Home Care EMR Experience
Strong communication and interpersonal skills to build rapport with patients and families virtually
Ability to work independently and as a part of collaborative remote team
Able to adapt to rapid changes to meet business/department needs
Patient/Customer Service Experience
About Trinity Health At Home – Southeast Michigan
Trinity Health At Home is a national home care, hospice and palliative care organization serving communities throughout eleven states. As a faith-based, not-for-profit agency, we serve patients and families in the comfort of home, offering skilled nursing, therapy (physical, occupational, speech) and medical social work. We are Medicare-certified and accredited by The Joint Commission. Learn more about us at TrinityHealthAtHome.org/Michigan.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.