Hourly Wage: $30-$35 an hour

Shift: Part-Time - 1130am to 430pm Tuesday-Friday

Job Summary Details:

  The Ambassador Customer Assistant provides assistance and information to Airport passengers.    Benefit Information:

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM  Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
 

Basic Qualifications:
  •  Must be 18 years of age or older •  No high school diploma, GED or college degree required •  No experience required and on the job training provided   Preferred Qualifications:   •  One (1) year of customer service  or similar work experience preferred
  Responsibilities:
  • Act as a Welcome Ambassador for arriving passengers  • Greet and engage with passengers in and around the terminal area to offer informational assistance • Communicate effectively with passengers regarding airport and airline services available • Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights • Escort unaccompanied minors • Assist with baggage as required • Monitor and enforce carry-on baggage size requirements • Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times  • Provide assistance to passengers using  kiosks to check-in  • Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers  • Transfer and distribute wheelchairs as needed • Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.   • Report hazards and incidents encountered in daily operation • Follow safety precautions at all times  

Language Skills: 

Ability to communicate effectively in the English language.  Ability to effectively present information, and respond to questions from passengers, groups of managers, clients, customers and the general public
  A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1