Position Overview: The Shift Supervisor plays a key leadership role in ensuring the consistent execution of the company's mission: delivering First Class Service to every guest. This position supports daily restaurant operations by guiding team performance, enforcing service standards, and partnering with management to achieve excellence in customer experience and operational efficiency.

Primary Responsibilities:

✅ Lead by example in delivering exceptional guest service aligned with brand values and hospitality standards

✅ Oversee and coordinate team activities throughout the shift, from opening to closing

✅ Support training and onboarding of new employees, reinforcing procedures and expectations

✅ Maintain a clean, organized, and well-stocked environment to ensure smooth operations

✅ Collaborate with management and the Food & Beverage team to meet performance goals

✅ Enforce company policies and uphold safety and compliance protocols

✅ Provide ongoing feedback and support to staff to promote growth and accountability

Key Qualifications:

Leadership experience in food service or hospitality preferred

Strong communication and team coordination skills

Ability to remain calm and focused in high-paced environments

Commitment to customer satisfaction and operational integrity

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift: OPEN

Day shift Evening shift Morning shift

Work Location: In person