**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Candidate must have the following. • GOC Protect B Reliability Clearance • Payroll Support knowledge Troubleshooting: Quickly resolving system issues and user-reported incidents. Maintenance: Applying updates and patches to keep the system current. User Support: Offering help and training to users for optimal system use. Customization: Adapting the system to fit organizational needs through enhancements. Reporting: Generating reports and managing data for informed HR decisions. **Required technical and professional expertise** HR Processes & Policies Knowledge > System Configuration & Maintenance experience in PeopleSoft HCM Modules > Business Analysis & Process Optimization > Communication, Problem-Solving **Preferred technical and professional experience** PeopleSoft and HR Certifications > Technical Proficiency in PeopleTools, SQL, and Reporting Tools > Project Management > Ongoing Learning in PeopleSoft Updates & HR Trends IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.