As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Role Purpose:

This varied and high paced role involves a combination of leading people and responsibility for the team’s processing of unit movements Applications, Redemptions, Transfers and Switches, providing reporting deliverables to key internal stakeholders and to deliver these requirements in high quality, timely and accurate manner.Key responsibilitiesAssist with delivery of client reporting accurately & within SLA requirements. Immediate escalation of any quality or timeliness issues to Dealing Team Leader.Team management, positive role model; meeting with the team members 1-1 on a regular basisTimely completion of performance appraisals and performance managementProvide input for all documentation related to the role such as procedures and checklistsInvestigate and resolve any breaks or variances in reconciliationsEnsuring that all unit movements are complete ahead of finalising reporting deliverables.Assist in process improvement initiatives to enhance efficiency and reduce operational risk.Key performance indicatorsPerformance against target for:Adherence to business processesLevel of staff engagement/morale and delivery against agreed standards within the teamQuality and accuracy of processingMeeting of all client deadlinesProcess and service delivery improvement initiatives.Adherence to client business rules and compliance policiesKey working relationshipsInternal:Dealing teamSpecialist teamRegistry Management teamPayments and Rec’s team.Client service teamEngineering teamSkills and competenciesExcellent written and verbal communicationQuality service orientation/continuous improvementHigh level of accuracy and attention to detailSpread sheet and analytical skills.Customer service focus and a passion for service deliveryExcellent Problem-Solving Skills and demonstrated initiative.Ability to build strong relationships with internal stakeholders.Ability to work well under pressure, maintaining professionalism.A ‘can do’ approach and an ability to operate effectively within a dynamic and high performing environment.Demonstrated drive and commitment towards attaining the highest possible standards.Tenacity and resilienceAbility to work effectively and consultatively within a diverse team environment.Knowledge and experience6+ years Financial Services experience3+ years transaction processing experience1+ years team leadership demonstrated people leadership experience.Strong knowledge of trade settlement processes and investment administration.Knowledge of the financial services industry particularly funds management, custody, and platformsProficiency in English, both written and verbal, is required to effectively communicate with team members and stakeholders.Particularly good knowledge of Microsoft Office suiteBenefits:Hybrid and international work environment - 6 days in office per month.Office in the heart of Bangkok, opposite to Emsphere – easy access from both BTS and MRT.15 days public holiday per year.Annual leave from 12 and up to 25 days.Additional leave types such as business leave, sick leave, maternity leave, paternity leave, bereavement leave, etc.Flexible Time Off (FTO) in additional to the leave types above.Group health insurance, optical claim, and annual health checkup.Provident fund up to 11% from employer and 15% from employee.Professional development support.Confidential employee assistance program for mental health and well-being support.Welfare Committee

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.