P&D Dispatcher
Pinnacle Logistics
Job Description
Safety, and Excellence
General Responsibilities
Managing a team to ensure timely and cost-effective deliveries.
Shift: M-F 1000-1830
Key Duties & Responsibilities
A. Operational Functions:
+ Managing a dispatch team that schedules and coordinates deliveries and pick-ups
+ Coordinating the schedule of a shipping company or a group of drivers.
+ Ensuring that data related to deliveries and shipments of freight are entered timely into tracking software.
+ Managing customer service satisfaction by providing updates on ETA and location of drivers.
+ Obtaining back-haul freight and dispatching OTR drivers.
+ Directing inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
+ Negotiating and arranging transport of goods with shipping or freight companies.
+ Advising clients on transportation and payment methods.
+ Determining method of shipment and preparing bills of lading, invoices, and other shipping documents.
+ Tracking delivery progress of shipments.
+ Managing the zoning of driver dispatches to ensure they are cost effective routes.
B. Administrative Functions:
· Keeping records of all goods shipped, received, and stored.
· Managing and tracking detention times accurately per shipment.
Requirements
Minimum Requirements
+ High school diploma or GED (General Education Diploma) equivalency
+ Basic computer skills
+ Detail oriented
+ Thrive in a fast-paced environment
+ Excel both as an individual and in a team environment.
+ Excellent communication skills – written and verbal
+ Professional, driven and results oriented
+ LTL, Local , and Linehaul Knowledge
+ Excellent time management
+ Deadline driven thorough knowledge of the LTL and Linehaul
+ Works well with team and alone
+ Strong Knowledge of the roadways throughout the immediate area.
Disclaimer
Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at-will rights at any time.
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