Owner Information Senior Coordinator - North America
Ford
The Owner Information Coordinator reports to the North American Owner Information Supervisor. The Owner Information Coordinator is responsible for coordinating the on-time development, and delivery, of accurate and understandable owner information (print and digital owner’s manuals, supplements, and other content) for assigned North American Ford and Lincoln vehicle programs.
Fluent in English (written and spoken). Role Model FordOS BehaviorsCustomer-Driven mindsetStrong Microsoft Office SkillsKnowledge of various Ford software applications (PTS, iPDL, GPDS, FEDE, FEDE BOM, Global 8D, Odyssey, XMetaL, etc.) – training providedAbility to appropriately prioritize tasks and deliver objectivesStrong Project Management skills dealing with multiple concurrent global launchesConfident communicator and able to work well in a team both at a local and global level but equally focused on own work assignmentsDemonstrated decision-making abilities w/the ability to lead and facilitate to resolutionFord product knowledgePlease note that we currently run background checks as part of our recruitment process pending a successful interview.
Location: Szentendre
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Key Responsibilities
You will engage in global projects and work with colleagues from all over the world You will manage your own time and priorities to meet objectives and report status during regular team meetings Manage the Tier 1 and Tier 2 process for development, release, and delivery of in-vehicle Owner Information Kits to meet System Fill in-plant and all SYNC in-vehicle milestones from initial OKTB timing through Post OKTB OTA deliverables. Champion the processes and systems to support the development of Owner Information w/a global mindset. Act as Vehicle Program Team and Readiness Team liaison for the Owner Information development process. Program Manage, w/the Content Development Supplier, change management requests and the review and sign off process with a continuous improvement mindset. Participate in Global Authoring Consistency, Global Outline and Terminology Forums. Play a key role in all governance type forums for Odyssey, R&SO, SYNC, and Regulations. Additionally, represent the Owner Info Team and speak to all deliverables in Program PSTs, Change Control, and overall Program and/or Launch Meetings. Ensure quality and accuracy of Owner Information through existing processes, continuous improvement practices and comprehensive collaboration with the Vehicle Programs, Product Development engineering resources, Marketing, SYNC, ASO and OGC. Support overall forward model workload forecasting and cost estimating including translation and LVEA global development via FIRs, WERS, and FEDE BOM w/Production Purchasing. Support the section's Quality Operating System (QOS) and Policy Deployment initiatives Issue Owner Guide Development Process Compliance Demonstration Plans and Reports (CDP&R). Support Purchasing processes for Owner Information as required.
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