Outsourcing Enablement Manager
Kforce
Kforce has a client that is seeking a highly motivated Outsourcing Enablement Manager to join our Risk & Fraud team in Brooklyn, NY. This full-time role is ideal for someone who thrives in a fast-paced environment and is passionate about enabling external partners to deliver exceptional service and performance.
Key Responsibilities:
* Develop and maintain impactful training and knowledge resources for outsourced support teams
* Collaborate with internal stakeholders to align partner performance with business objectives
* Analyze performance insights and implement continuous improvement strategies
* Contribute to strategic initiatives that enhance team operations and partner effectiveness
* Travel occasionally to partner sites for training and performance reviews
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