Job Description:

Job Title: Outreach Specialist 

Location: Springfield, Missouri 

Department: Adult Community Services 

Employment Type: Full-time 

Job Summary: 
Join our compassionate and collaborative team as an Outreach Specialist, where you will play a vital role in assisting individuals experiencing homelessness to find ongoing support and stable housing. You will have the opportunity to make a meaningful difference in the lives of those in need by connecting them to essential resources and treatment services. We are looking for someone who is empathetic, resourceful, and dedicated to improving the well-being of our community. Your skills in engagement and case management will be crucial in helping individuals navigate their challenges and achieve their goals. 

In this role, you will function with the PATH Grant, focusing on both adult and youth outreach efforts. You will engage with individuals who frequently utilize emergency services due to unmet behavioral health needs and provide intensive support to youth and their caregivers in crisis situations. 

This position offers… 
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost  
· Mileage Reimbursement – Company paid for work functions requiring travel 
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition 
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce 
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more 

Key Responsibilities: 
· Engage and serve individuals experiencing homelessness, connecting them to ongoing supports and stable housing. 
· Provide short-term case management to individuals utilizing emergency rooms and hospitals due to unmet behavioral health needs. 
· Conduct intakes to assess services clients are eligible for and refer those who qualify for CPRC Community Support Services. 
· Assist individuals with mental illness and those at risk of homelessness by providing consultations, resource information, and referrals to appropriate services. 
· Network with community groups and organizations to meet individual client needs. 
· Maintain a caseload of assigned PATH participants, addressing immediate needs and preparing for CPRC enrollment. 
· Provide adequate documentation of activities as required by the funding agency and Brightli. 
· Collaborate with hospital staff and community partners to reduce hospitalizations and ER visits for persons served. 
· Conduct outreach services via community locations, homeless camps, and street outreach. 

Education, Experience, and/or Credential Qualifications: 
· Bachelor’s degree in Psychology, Sociology, Social Work, or other related human service specialized fields of study, including a BHS degree from an accredited institution. 
· Advanced knowledge in mental health issues. 
· Must have a valid Driver’s License and use a personal vehicle for transportation of consumers/clients. Must have auto liability insurance including uninsured motorist coverage. 

Additional Qualifications: 
· Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check. 
· Completion of New Hire Orientation at the beginning of employment. 
· All training requirements including Relias at the beginning of employment and annually thereafter. 
· Current driver’s license, acceptable driving record, and current auto insurance. 

Physical Requirements: 
· ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. 
· Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. 
· Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. 

Keywords: Outreach, Homelessness, Behavioral Health, Case Management, Community Services, Youth Support, Mental Health, Crisis Intervention, Resource Coordination, Springfield 

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.