The Wound Center at Arnot Health is seeking a dedicated and professional Administrative Assistant to support our outpatient services team. This role is crucial to ensuring a smooth and welcoming experience for our patients while keeping clinic operations running efficiently. You'll be responsible for front desk support, patient intake, billing coordination, scheduling, and providing general administrative assistance to our clinical team. If you're organized, detail-oriented, and thrive in a healthcare setting, we'd love to meet you.

 

Your Schedule

Full-time, 40 hours per weekDay ShiftMonday through Friday6 Paid Holidays

 

What You’ll Be Doing

Preparing and distributing daily schedules and handling front desk check-ins

Answering calls courteously, routing medical inquiries to clinical staff

Registering patients, verifying and updating demographic and insurance information

Collecting co-pays and maintaining accurate records of daily receipts

Preparing billing forms and tracking daily encounters

Scheduling patient appointments, tests, referrals, and obtaining pre-authorizations as needed

Providing instructions and follow-up information to patients as directed by providers

Scanning, filing, and managing medical records and documentation according to protocol

Assisting with general office duties including mail distribution, office supply ordering, and supporting the clinical team as needed

Maintaining professional appearance and adhering to patient safety and confidentiality standards

 

What We’re Looking For

High school diploma or equivalent required; coursework in secretarial sciences preferred

Minimum of three years of experience in a medical office setting preferred

Familiarity with billing, coding, and electronic medical records is helpful

Excellent communication, organizational, and customer service skills

Ability to multitask and remain composed in a fast-paced outpatient environment

Commitment to patient-centered care and a team-based approach

 

Join our team at Arnot Health and help make a difference in the lives of patients every day by supporting high-quality, compassionate wound care.