The Outcomes Analyst III position will support the reporting and analytical responsibilities within the Clinical Analytics department. Analyst will be responsible for all aspects of employer and clinical reporting and analyses, from determining data acquisition and manipulation to final reporting including comprehensive analysis of results, trends, and outcomes. Analyst will also be accountable for special projects, as needed.
ResponsibilitiesThe Details
Complete utilization analyses to support clinicians: evaluate practice patterns, trends, outliers and opportunities lending insight to practice patterns or variation in outcomes statisticsGenerate standard reports (daily, monthly/quarterly) to support work comp utilization and reportingDevelops and executes on low to medium level projects to implement solutions for reporting with frequent management input and supervision; while elevating issues to management when neededComplete utilization analyses to support external customers: evaluate clinicians' practice patterns and outlier metrics to explain alignment or deviation from clinical modelIdentify opportunities to improve, document and/or train others on reporting processes and procedures to gain efficiency and productivityWork with internal departments to customize reports or analysis for presentations and client meetingsInvolve in UAT/Quality testing for new reports/dashboards and outcomes system database (EDW)This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. QualificationsEducation/credentials
Bachelor’s Degree in Analytical Science, Math, Computer Sciences, Economics, or related field from an accredited college/university. Experience in-lieu of education is acceptableGraduate degrees (Masters and/or Doctorate) are required if job related experiences do not meet the minimum years of experience requirementJob-related experience
Customarily four or more years of analytical and technical application experience (healthcare experience is a plus)Must have the ability to breakdown and assess a problem to understand clients' needs, then using technical tools (such as SQL, Microstrategy, Excel, etc.) to retrieve, clean and analyze data to identify and understand impact of clinical patterns, then present results in a meaningful written dialogue with visuals created from technical applications (such MS Office).Job-related skills/competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Working knowledge of Microsoft Applications and other applicationsEffective analytical and problem-solving skillsProven database experience (SQL) to manipulate large data sets for analysesDemonstrated ability to effectively manage projects and present information professionally and effectively to various individuals, groups, and others Excellent ability communication (verbally and written) and interpersonal skillsAbility to meet deadlines and be flexible when priorities are re-assessed Additional DataEmployee Benefits
401(k) Retirement Plan with Employer MatchMedical, Vision, Prescription, Telehealth, & Dental PlansLife & Disability InsurancePaid Time OffColleague Referral Bonus ProgramTuition ReimbursementCommuter BenefitsDependent Care Spending AccountEmployee DiscountsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an Equal Opportunity Employer, including disability/veterans
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