What You'll Do

his posting is for an Outbound Product Management position for the Oracle Digital Business Experience solution focusing on the CX / CRM / BSS environment within a Telco / Cableco operator. 

The role resides within the Oracle Communications Global Industries Unit (CGIU), which is a leading provider of Business and Operations Support Systems (BSS/OSS), and networking solutions to the communications market. These BSS/OSS solutions support the concept to cash to care process – they address offer design (enterprise product catalog), customer order negotiation / capture (sales, CPQ), order fulfillment (central order management), monetization (charging, billing), and end to end customer care – enabling service providers to rapidly deploy, efficiently deliver and optimally manage, new innovative customer services. The CGIU has a customer base that ranges from market leading global Tier 1 service providers to innovative market disruptors together with an ecosystem of systems integration partners. 

As a key member of the outbound product management team for DBE and Siebel CRM, you will:

Develop, and deliver, compelling GTM content for enablement of sales, consulting, and partners  Create competitive information, inc. battlecards, SWOTs, etc., for top competitors  Directly and indirectly support strategic customer engagements with domain knowledge and industry / customer experience  Generate awareness and thought leadership with industry analysts through briefings / inquiries / reports  Lead and participate in key industry initiatives – e.g., TMF catalysts, industry showcases, etc. Represent Oracle as thought leader at industry events and in key industry standards bodies  Identify, gather, and synthesize insights gleaned from industry trends, customer, and partner engagements back into product management for roadmap consideration

What You'll Bring

Strong domain experience in CX / CRM, billing / charging, customer order orchestration  Proficiency working in the B2B domain with expertise in the Lead to Quote process, customer frame contracts, etc. Compelling story telling / solution evangelization – esp. to business buyers (e.g., VP enterprise sales, etc.) to quantify and justify the solution business value  Clear ability to convey sophisticated solutions to customers’ complex business problems – connecting the business, IT, and executive buyers Familiarity with contemporary CRM environments (e.g., Salesforce, Amdocs, Siebel CRM, etc.) and call center environments  Experience working with, and incorporating, cloud, AI / GenAI / Agentic AI, etc., into the broader solution proposition 10+ years of professional experience with minimum 5 years’ experience working in a customer facing go to market role Proven cross-team collaboration with excellent written and verbal communications skills

What We'll Offer You

A competitive salary with exciting benefits  Learning and development opportunities to advance your career  An Employee Assistance Program to support your mental health  Employee resource groups that champion our diverse communities  Core benefits such as life insurance, and access to retirement planning  An inclusive culture that celebrates what makes you unique

At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. https://www.oracle.com/corporate/careers/diversity-inclusion/

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