The Outbound Logistics Manager will be responsible for overseeing all aspects of At Home's Outbound logistics. They will be responsible for managing a team that ensures our distribution centers have empty containers to load, timely pickup and transport to pool points, and managing transportation mishaps throughout the freight journey. They will be tasked with ensuring necessary documentation is sent to both internal and external partners. This position will collaborate with other members of the distribution team including the VP of Global Logistics to provide insight into any issues within the outbound network and facilitate daily solutions. They will also assist the Chief Supply Chain Officer with any special projects centered around the role.
Key Roles and Responsibilities Provide expertise to develop and implement strategic solutions to service At Home retail locations out of our distribution centers in a manner that provides the best overall cost and service combination. Collaborate with store operations leadership on an ongoing basis to improve service to the stores while increasing efficiencies and reducing costs. Evaluates and creates an effective balance of service levels and cost– ensuring margin and desired service levels are maintained. Utilizes specific knowledge of the logistics market, trends, and capabilities to identify areas for cost reductions and saving opportunities. Manage the onboarding and ongoing performance of core carrier base including on-time performance and cost trending. Adapt to peak season and fluctuations in outbound volume demands by adjusting equipment and carrier capacity. Analyze transportation spend to include root cause and corrective actions for inefficiencies. Analyze and adjust routes to ensure proper coverage for existing/new stores and seasonal demand. Maintain on-time deliveries and lead communication efforts to identify and address transportation and service issues. Use problem-solving and alternatives analysis methodologies to assess the financial and operational impact of business initiatives. Assess critical information required to make effective decisions or recommendations for process changes. Maintains proper empty trailer pools in all DC locations. Responsible for managing daily carrier pool at distribution centers, overseeing timely pickup of loads, and ensuring loads arrive in timely manner to pool points. Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.
Qualifications and Competencies
Bachelor’s degree in a Supply Chain/Business related field, or equivalent experience 3-5 years of Logistics/Transportation or related field Experience establishing key performance indicator (KPI) metrics to benchmark/track performance Experience in Excel for data reporting preferred Experience establishing key performance indicator metrics to benchmark/track performance Strong verbal and written communication skills Accuracy and attention to detail Ability to organize and prioritize a variety of tasks and projects Highly motivated, energetic, strong sense of urgency to meet goals and deadlines Must be able to perform the essential functions of this position with or without reasonable accommodation