Out Of Hours Administrator - Dartford - Apply Now to join Stannah

Do you have excellent customer service skills and are looking for a evening job? We have an exciting opportunity for an Out of Hours Administrator to join Stannah.

As a Out of Hours Administrator, you will work an average of 24.25 hours a week, Monday - Wednesday 22:15 - 07:00, Friday - Saturday 22:00 - 07:00, Sunday 22:15 - 0700 . Bank holidays are shared between the team on a rota basis.

Due to the hours required, this role would not be suitable for a candidate looking to work full-time in another role alongside this position.

If you're passionate about customer satisfaction and thrive in a fast-paced environment, this is the perfect admin job for you.

Out Of Hours Administrator Responsibilities:

Answer phone calls from all customers and handle all queries appropriatelyEnsure all calls are logged with the relevant informationIssue engineers with call outsTake accurate messages and update the system accordinglyGeneral administration

Out Of Hours Administrator Requirements:

Previous customer service or administration experienceExcellent telephone mannerStrong customer service skills and excellent attention to detailAdministration or customer qualification would be desirable

This is a great opportunity for someone who has previously worked in a call centre or admin position.

Company Information:

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.

Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

Benefits Include:

Competitive Salary, paid on a monthly basisProfit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits25 days holiday, plus bank holidaysHoliday scheme to buy extra days’ annual leavePension Scheme. Matched contribution/salary sacrificeSimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and moreLife Assurance SchemeLong Service award scheme, with holiday benefitCompany Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and moreEmployee Assistance Programme. A workplace initiative to support and enhance well-beingEnhanced maternity and paternity provisionFree parking

We reserve the right to close this vacancy early if we receive a high number of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.