Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Position Summary:
As an Order-to-Cash Transition Manager, you will play a key role in the planning and co-ordination of Global Accounts Receivable transitions (processes as well as system implementations), ensuring that services are effectively transitioned into the Global Business Services organization. Collaborating with cross-functional teams, your primary responsibility will be to deliver a seamless and efficient transition while also finding opportunities for process optimization and driving continuous improvement initiatives.
The role would suit a candidate with excellent rapport building ability, strong leadership and change management skills. Experience in a similar position and expertise in the Order-to-Cash processes are crucial to fully grasp the complexity of the role.
Responsibilities:
Responsible for the planning and co-ordination of Global Accounts Receivable transitions (processes as well as system implementations), ensuring that services are effectively transitioned into the Global Business Services organization.Ensure that migration and transition activities are implemented according to agreed timelines and to the highest standards of quality.Conduct thorough analysis of current processes, identify areas for improvement, and develop and implement process optimization initiatives in strong collaboration with the PPI team and in alignment with the OtC global processes and taxonomy.Define and document standard operating procedures and work instructions.Understand project interdependencies and sequence project and cutover events accordingly.Ensure data integrity and accuracy by conducting data validations and reconciliations.Monitor and track transition progress, identify and mitigate risks and issues, and provide regular status updates.Deploy and align KPIs, performance dashboards to monitor process performance.Assist in the hiring and training of new employees.Work closely with the Controls & Compliance team to ensure a robust control environment is maintained.Undertake other responsibilities as assigned.Skills & Qualifications Required:
Skills:Proficient communication skills at a senior level
Strong problem-solving and analytical skills
Superior organizational skills to prioritize tasks and projects and adhere to set timelines.
Flexibility and adaptability to changing business needs and priorities.
Excellent attention to detail.
Effective training skills and team building capabilities for rapid ramp-up of functional tasks within area of responsibility.
Demonstrated diplomacy, integrity and ethical standards.
Experience managing continuous process improvement projects leading to significant time or bottom line savings.
Qualifications and experience:Fluent in English.
University or College degree.
Functional process expertise of OtC.
Previous experience in a senior position in a fast-paced accounts receivable environment is required.
SME system knowledge in multiple ERPs (example: Oracle E1, SAP) and collection software (CForia) is essential to perform this role effectively and efficiently.
Excellent digital literacy and knowledge of the Microsoft Office software is required (Outlook, Excel, PowerPoint, etc.).
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