Position Purpose:

The Organized Retail Crime (ORC) Manager is responsible for leading and executing strategic asset protection initiatives related to organized retail crime across multiple regions. This role provides critical investigative support and process oversight, managing high-risk cases, field investigation operations, and cross-functional relationships to reduce shrink and protect company assets.

Key Responsibilities:

Conduct analysis of current Loss Prevention Merchandising, Operational and related processes to identify shrink and profit loss liabilityIdentify solutions, make recommendations and implement controls to mitigate shrink and profit lossEnsure the integration of Loss Prevention (shrink and profit loss liability) are included as a vital component of all cross functional businesses within the organizationEffective communication (verbal and written), both cross-functionally and within Loss Prevention regarding process enhancements or changesSelects, develops, and motivates assigned staffManagement responsibilities include leading six salaried ORC investigators, coordinating with internal AP teams, law enforcement (local, state, and federal) and other public sector partners.Conducting in-depth analysis of theft activity and organized crime trendsDeveloping and executing strategic plans to address ORC-related shrinkImplementing process improvements and security protocolsSelecting, developing, and leading multiple direct reports across multiple regions

Direct Manager/Direct Reports:

Typically reports to Sr Manager of Asset ProtectionAccountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Based in CaliforniaTypically requires overnight travel 5% to 20% of the time.

Minimum Qualifications:

Must be eighteen years of age or older.Must be legally permitted to work in the United States.Ability to work a flexible schedule1 year of Home Depot experience1 year of management or supervisory experienceExternal:18 years or olderPass the Drug TestPass the Background CheckAbility to work a flexible schedule2 years of Loss Prevention store management or supervisory experience7+ years of investigations experience in retail, law enforcement, or asset protectionExcellent written and verbal communication skillsAbility to work flexible hours and travel (up to 20%)

Preferred Qualifications:

Master's Degree is preferredPrevious experience in a supervisory capacitySupervisory experience in managing teams or investigative operationsBachelor’s degree or equivalent professional experienceStrong working relationships with local, state, and federal law enforcementExperience leading ORC or fencing investigations across multiple regionsExperience managing projects and initiatives

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

5

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Ability to work directly with business leaders to identify issues, make recommendations, drive solutions, and implement controls to mitigate theft/fraud and asset protection issuesEffective interpersonal skills and communication (verbal & written ) both cross-functional and within Loss Prevention; ability to build effective business partnershipsDemonstrate self-initiative in identifying and resolving issues of theft/fraud and asset protection to improve profitExecution of day to day assignments and commitmentsHas the ability to set challenging objectives and can communicate clear expectations; demonstrates a clear bias for action and a sense of urgency on priorities; takes ownership of success/failures and processes. Has the ability to operate and drive programs related to the business through proper communication to business partners and direct reports