At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

We advance science so we all have more time with the people we love.

The Opportunity:
Roche Services & Solutions (RSS) is a global business services organization with 3,300+ colleagues, transforming Roche’s operations. Our team, part of Enterprise Capabilities (EC), focuses on excellence in Organizational Change, Communication, Agile, Coaching, and Project Management.

This role involves leading Organizational Change Management (OCM) for the ASPIRE Program's Commercial Wave deployments in the LATAM/AMERICAS region. The program uses SAP S/4HANA to enable data-driven business decisions. You will develop and deliver change communication and training strategies, requiring creativity, commitment, imagination, and enthusiasm in a dynamic environment.

Responsibilities:

Lead Organizational Change Management (OCM) for the ASPIRE Program's Commercial Wave deployments

Collaborate with the Commercial Deployment lead and Cluster OCM Lead to ensure successful delivery of OCM activities

Develop and execute OCM strategies, including change communication, training, and user adoption

Identify and address people-related business issues

Assess change impact and risks related to planned developments

Manage project surveys and global OCM reporting

Build and manage a local change agent/champion network

Define mitigations and measures to ensure organizational/user engagement and readiness

Provide consulting and coaching support to Wave OCM teams, affiliate teams, and local change agents

Partner with HR to ensure necessary changes are supported by HR processes and structures

Who You Are:

5-8+ years in OCM for SAP S/4 or ERP implementations

Proficient in change management principles, methodologies, and tools

Degree in social/behavioral sciences or related field

Consulting experience is a plus

Experience in facilitating workshops (virtual/physical)

Growth mindset, entrepreneurial spirit, customer-centricity, and data-driven decision-making

Excellent time management and communication skills

Organized and multi-tasking ability

Self-motivated, detail-oriented, and proactive

Team player with enthusiasm and commitment

Fluent in English and Spanish

ERP system implementation experience required

Relocation benefits are not available for this job posting

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

The Roche Services & Solutions as well as People Support Solutions organisations located in San Jose provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the Americas region. Today Roche employs altogether around 800 employees in Costa Rica.

Roche is an Equal Opportunity Employer.