Become a part of our caring community and help us put health first
 The Organization Effectiveness Lead will be responsible for leading initiatives that enhance the productivity, effectiveness, and scalability of our field and tele sales organizations. This role will play a critical part in designing and implementing enablement programs, optimizing sales processes, and ensuring our teams are aligned and equipped for success. Your leadership will play a pivotal role in promoting the company’s mission and ensuring our team delivers exceptional service to our partners and patients.

Responsibilities:

Partner with quality and learning teams to develop onboarding and continuous training programs for sales team and managers.Develop and maintain sales playbooks and talk tracks.Drive adoption of tools and processes to improve sales productivity and conversion rates.Analyze and optimize sales workflows, from lead generation to closed-won.Lead and drive strategic sales enablement initiatives focused on Original Medicare, veterans’ outreach, and innovation pilots, ensuring alignment and optimizing field effectivenessIdentify bottlenecks and lead cross-functional initiatives to streamline operations.Implement scalable best practices across the sales cycle.Act as a trusted partner for sales leadership, product, marketing, and operations teams.Lead and develop a high-performing enablement team.Deliver quarterly business reviews on enablement outcomes and process metrics.
Use your skills to make an impact
 

Required Qualifications:

Bachelor’s degree in business administration, marketig, operations or organizational leadership.5+ years of experience in sales enablement, sales operations, or process improvement.Demonstrated strategic acumen with a proven ability to design and execute initiatives that drive national sales performance metrics and align organizational goals.Deep understanding of sales methodologies, CRM systems (Salesforce), and analytics tools (Tableau, BI, etc.)Experience leading change management and cross-functional initiatives.Strong understanding of the senior healthcare industry, particularly Medicare Advantage and value-based care.Must be a strategic thinker with a strong execution mindset.Possess exceptional communication and facilitation skills.Comfortable influencing at all levels of the organization.Adaptable and a proactive problem solver.This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.This position may require travel up to 50%.

Preferred Qualifications:

Bilingual Spanish

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$104,000 - $143,000 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 08-28-2025
About us
 About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.