Department:

Talent & Org Strategy

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Org Effectiveness Advisor plays a pivotal role in enhancing the overall effectiveness of the Southwest organization by providing strategic insights and solutions for the workforce. This role identifies the need for and leads initiatives that drive organizational change and efficiency across Southwest, aligning with organizational objectives, financial commitments, and operational needs. The Org Effectiveness Advisor is a strategic thinker with a deep understanding of organizational dynamics, ready to implement transformative initiatives across Southwest Airlines.  

Additional Details 

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

ResponsibilitiesIdentify opportunities for efficiencies related to workforce, structures, and ways of working. Implement best practices and innovative solutions to enhance productivity and reduce costs.Design and implement targeted interventions to address specific organizational challenges. Utilize data-driven approaches to diagnose issues and develop effective solutions.Support and enable organizational effectiveness initiatives through a tiered support model, ensuring scalable and sustainable impact across the organization. Create enterprise frameworks and act as an SME for business leaders and HRBPs in organizational effectiveness disciplines; enable others through knowledge transfer and application, including the training the trainer model as appropriateUse data and analytics to build robust business cases for proposed initiatives. Ensure decisions are grounded in empirical evidence and aligned with organizational goals.Conduct research, leverage industry best practices, and SWA organizational context to inform decision-making processes. Stay abreast of the latest trends and developments in organizational effectiveness.Build and maintain strong relationships with key stakeholders across the organization (Finance, HR, and Executives). Ensure effective communication, collaboration, and reporting of success measures to drive alignment and support for organizational effectiveness initiatives.Supports the design, development, and implementation of OE tools, forums, and training required to deliver business resultsMay perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and AbilitiesKnowledge of organizational design principles, workforce planning and methodologies.Proficiency in data analysis and the ability to leverage data to inform decisionsAwareness of current trends and developments in organizational effectivenessAbility to conduct and apply research to build a business case to drive organizational improvementsAbility to drive work through influence and not position including peers, leaders, and team members across functionsAbility to work in a collaborative manner and contribute with shared ownership to design and implement solutionsAbility to build partnerships quickly and effectively with business leaders, build trusted relationships with stakeholders to understand relevant business needsAbility to liaise with COEs and business-aligned resources to create targeted training solutions aligned to enterprise-wide strategies and solutionsSkilled in identifying solutions to business problems and partnering with HRBPs and business leaders to develop solutions to meet customer needs in alignment with Southwest strategic objectivesSkilled in excellent communication (written and verbal) and presentation with ability to effectively communicate with senior level leadership and business leaders across the organizationSkilled in excellent organization, project management, and time managementSkilled in excellent decision making and problem-solving with the ability to make sound judgments and make decisions within the functional area of responsibility with minimal direct supervisionEducationRequired: High School Diploma or GED

ExperienceExpert-level experience, expansive and far-reaching knowledge in:Organizational development, workforce planning, or organizational designManaging projects independently, engaging and getting consensus from PartnersPreferred: Experience in launching transformational change across an enterprise  Licensing/CertificationN/A

Physical AbilitiesAbility to perform work duties from [limited space work station/desk/office area] for extended periods of timeAbility to communicate and interact with others in the English language to meet the demands of the jobAbility to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other QualificationsMust maintain a well-groomed appearance per Company appearance standards as described in established guidelinesMust be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986Must be at least 18 years of ageMust be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits

Competitive market salary from $128,350 - $142,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***Competitive health insurance for you and your eligible dependents (including pets)Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.Explore more Benefits you’ll love: careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
09/16/2025