Order Scheduler I
ThermoFisher Scientific
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office
**Job Description**
At Thermo Fisher Scientific, we have an exciting opportunity for an Order Scheduling Specialist I to join our team in Singapore. As a global leader in our industry, we provide outstanding opportunities for growth and development. By joining our team, you will have the chance to create a meaningful impact on the world and contribute to our world-class organization.
**Key Responsibilities:**
+ Review and complete open and overdue orders.
+ Manage shipping processes, coordinate with external providers for irradiation, and ensure accurate reporting.
+ Schedule irradiation orders based on inventory and prioritized to meet demand.
+ Work with planners or buyers to address part shortages and ensure orders are complete.
+ Prioritize part shipment and consolidation, selecting efficient shipping dates.
+ Act as the primary contact for communication with the sales and customer fulfilment teams.
+ Resolve internal issues to ensure shipments align with customer expectations.
+ Manage return shipments and collaborate with the Quality team for accurate disposition.
+ Assist in investigating customer complaints and identifying root causes.
+ Maintain organized documentation for orders and shipping statuses and support adherence to departmental standards.
**Preferred Qualifications:**
+ Strong organizational and logical skills, along with a willingness to adapt quickly to changing policies and procedures.
+ Able to work effectively as part of a team in a fast-paced environment. Efficiently communicating with both internal teams and external vendors while following verbal and written instructions.
+ Problem-solving abilities related to sales, planning, and transportation of goods, both locally and internationally, are essential.
+ Proficiency in digital literacy, including Microsoft Office and other relevant software, is required.
+ Excellent spreadsheet skills, specifically in Excel, are highly valued.
+ Excellent interpersonal, communication, and documentation skills.
**Minimum Requirements/Qualifications:**
+ Diploma or Degree in Business/Logistics
+ Minimum 2 years of experience in Supply Chain management, or equivalent combination of education and experience.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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