Order Management Specialist (Nashville, TN)
Philips
**Order Management Specialist (Nashville, TN)**
Processes sales orders in conjunction with our internal project managers, factories, and logistics service providers to meet customer requirements related to delivery, installation and invoicing our customers.
**Your role:**
+ Responsible for order integrity and timely communication with internal and external customers to resolve any order date alignment issues. Ensures that a customer order detail changes, per the Project Manager, are updated timely in our ERP/other reporting systems.
+ Reviews Purchase Orders placed for all products are aligned for delivery. Processes orders on the Integrated Client (SAP, Appian, PowerBI) system, ensuring proper configuration, sales quota management assignment, and appropriate order history as it pertains to the integrity of the order.
+ Escalates issues appropriately and promptly to ensure optimum customer satisfaction.
**You're the right fit if:**
+ You hold a Bachelor’s degree or equivalent combination of education or relevant business experience preferred.
+ You have acquired a minimum of 2 years of experience in Supply Chain related business or administration experience is preferred, including business system experience (ex: SAP/ ERP Systems, MS Office) & Quality Management system (ICS Control, SOX etc.) preferred.
+ Your skills include excellent organization skills, excellent written and verbal skills, cross-functional collaboration and the ability to communicate clearly with both internal and external customers.
+ You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
+ Learn more about our business.
+ Discover our rich and exciting history.
+ Learn more about our purpose.
+ Learn more about our commitment to diversity and inclusion.
**Philips Transparency Details**
The hourly pay range for this position in Nashville is $24 to $35
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
**Additional Information**
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits **_will not_** be provided for this position. For this position, you must reside in **_or_** within commuting distance to **Nashville, TN.**
\#LI-PH1
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran
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