Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace (https://www.linkedin.com/feed/hashtag/?keywords=cloroxistheplace&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7079847624048001024) **Your role at Clorox:** Sumaremos a nuestro equipo de Customer Service un Order Management Specialist, responsable de administrar, controlar y asegurar meticulosamente el surtido de las órdenes de compra enviadas por los clientes, garantizando nuestro compromiso con la excelencia en el servicio. Este proceso crítico abarca desde la recepción inicial de una orden del cliente o de ventas hasta la entrega final y recepción de la mercancía en las instalaciones de los clientes. El éxito en este rol depende de mantener una comunicación y colaboración estrecha con los equipos de ventas, tráfico, planificación y los propios clientes, todo ello para asegurar operaciones altamente eficientes y una gestión de costos óptima. **In this role, you will:** Como principales funciones tendrás: + Garantizar el cumplimiento puntual y preciso de las órdenes de compra de los clientes, validando entradas en SAP, gestionando la vigencia de los pedidos y las reservas de inventario, y coordinando meticulosamente con Planificación para asegurar la disponibilidad de inventario + Colaborar estrechamente con el equipo de planificación para asegurar la disponibilidad de inventario, lo que incluye la revisión diaria del informe de SKU´s y la coordinación de la asignación de productos para evitar cancelaciones + Gestionar el cumplimiento de las entregas, incluyendo la negociación con clientes, la colaboración con el equipo de ventas para asegurar la recepción puntual y en la cantidad correcta de la mercancía, y la autorización de estadías y/o devoluciones. + Gestionar el reingreso de mercancía rechazada al almacén, lo que implica recibir avisos de problemas por parte de los transportistas y autorizar retornos de material dañado para su entrega a evidencias o al transportista + Controlar y hacer seguimiento a los KPI´s para garantizar el nivel de servicio al cliente en términos de envíos completos, a tiempo y con documentación correcta (OTD, CFR, OFR) + Supervisar y optimizar los procesos para garantizar la ejecución óptima del 3PL. \#LI-Hybrid **What we look for:** Buscamos un profesional en Ingeniería Industrial, Administración de Empresas o carreras afines, o bien con experiencia laboral equivalente, con al menos un año en servicio al cliente, gestión de pedidos, logística o administración de ventas, preferentemente en empresas de consumo masivo. Habilidades y conocimientos requeridos: + Liderazgo en la implementación de soluciones logísticas y gestión de proyectos. + Marcada orientación al servicio al cliente + Excelentes habilidades de comunicación y negociación. + Manejo avanzado de Excel y Power BI + Conocimientos de SAP + Inglés intermedio. **We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.** **At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here (https://www.thecloroxcompany.com/company/idea/) .** **Benefits we offer to help you be well and thrive:** + Competitive compensation + Generous 401(k) program in the US and similar programs in international + Health benefits and programs that support both your physical and mental well-being + Flexible work environment, depending on your role + Meaningful opportunities to keep learning and growing + Half-day Fridays, depending on your location Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes. **Who we are.** We champion people to be well and thrive every single day. We’re proud to be in every corner of homes, schools, and offices—making daily life simpler and easier through our beloved brands. Working with us, you’ll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what’s possible and work with purpose to make a difference in the world. **This is the place where doing the right thing matters.** Doing the right thing is the compass that guides every decision we make—and we’re proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo. **Our commitment to diversity, inclusion, and equal employment opportunity.** We seek out and celebrate diverse backgrounds and experiences. We’re always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here (https://www.thecloroxcompany.com/company/idea/) . The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at people@clorox.com . Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses. The Clorox Company and its subsidiaries are an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer.