Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is a leading water technology company committed to "solving water" by creating innovative and smart technology solutions to meet the world's water, wastewater and energy needs. Xylem’s well-known global brands have served the water market for many decades with products sold in more than 150 countries. The Company's more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Xylem does business with more than 40 market-leading product brands. XYLEM is looking for a new colleague for the following position: **Order Management Specialist** TASKS + Create order confirmations in the ERP system and send them to customers (via Salesforce) + Maintain daily contact with customers and suppliers via phone and email + Handle customer inquiries and modification requests + Handle customer claims (e.g. missing or damaged goods, delivery delays, returns) + Collaborate daily with Sales Application Engineers/ Logistics associates/Invoicing associates/Finance department/Area Sales Managers + Create and send purchase orders to suppliers + Enter new customers and new items into the ERP system REQUIRED SKILLS / EDUCATION / QUALIFICATIONS + Minimum 2 years of relevant work experience + Advanced English communication skills (written and verbal) + Knowledge of French OR Turkish Or Arabic language is an advantage + Strong IT skills, especially in MS Office (Salesforce, iScala is an advantage) + Experience in Customer Service + Customer-focused mindset + Strong problem-solving abilities + Supportive attitude with the ability to build and maintain positive relationships with internal and external partners + Sense of ownership and responsibility for end-to-end processes + Experience working in an international/multicultural environment OUR OFFER + Work experience in international company + Excellent atmosphere, friendly environment, teamwork + Internal development opportunities + Other benefits + Teambuilding events LOCATION Törökbálint, Hungary (hybrid) **\#LI-Hybrid** Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.