Are you eager to take your career to the next level? If yes, we encourage your application for **Order Management Process Improvement Specialist** role! In this position you will drive and implement improvement initiatives impacting the Order Management processes of our business unit, working with cross functional teams and European sales offices. You will map the business’ unit order processes and will make sure they are continuously supervised to ensure standardization and optimization. By joining us as an **Order Management Process Improvement Specialist** in **Cluj-Napoca** , this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities! **In This Role, Your Responsibilities Will Be:** + Capturing process related issues from BI / Oracle / SAP reports, and business requests. + Initiating, driving and implementing improvement initiatives to reduce cycle times, increase customer satisfaction and drive business growth. + Monitoring European order management processes ensuring business and functional KPIs are achieved. + Evaluating process implementation and standardization across the group. + Understanding and supporting the group Strategic Plan. + Analysing and communicating project / program recommendations to leadership. + Providing information to management on what drives gap to goals on metrics on a period-by-period basis. + Based on business KPIs, proactively identifying the improvement opportunities, formulating the business need and presenting it to management. + Working with order management leaders in the BU and the European sales offices and acting as a liaison between cross functional teams to make sure the continuous improvement projects are implemented successfully, monitor and report benefits. + Ensuring the organization is continuously informed on process changes, the working procedures are revised and updated regularly to correctly describe handling of typical real-life situations across order management. **Who You Are:** You partner with others to get work done. You convert ideas into actions and produce results with new initiatives. You identify and create the necessary processes to get work done. You build and deliver solutions that meet customer expectations. You display a can-do attitude in good and bad times. **For This Role, You Will Need:** + Previous proven experience in Sales/Operations/ Customer Care environment or similar + Proficiency in English language + Digital skills (Microsoft Office package, outlook, ERPs, etc.) **Preferred Qualifications that Set You Apart:** + Order entry/order management experience + Experience with Oracle, SAP or other ERPs + Perfect Execution / Six Sigma certifications + Previous experience in leading process improvement initiatives **Our Culture and Commitment to You** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. **Requisition ID** : 25022032 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.