Mannheim, Not Location Specific, Germany
16 hours ago
Order Handling Specialist (m/f/d)

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Project Operations Manager


 

The working time model for this position is: Hybrid #LI-Hybrid

Key responsibilities

In this role as an Order Handling Specialist (m/f/d), you will have a customer-focused position within a motivated team. You will support the achievement of commercial goals and contribute to ensuring customer satisfaction. Your innovative ideas are welcome and encouraged. You will collaborate closely with sales, technical and commercial internal services, and various ABB units. This is your chance to make a difference. Apply now and become part of our team.

Your main responsibilities:

General support for order processing of customer orders for motors and frequency converters in all billing-related matters

Monthly review of the invoice backlog to ensure revenue

Ensuring timely revenue recognition in compliance with tax regulations and partial payments

Handling customer complaints regarding issued invoices

Accounts receivable management in coordination with customers and accounts receivable accounting

Processing of clarification cases and clearing of customer accounts

Processing of customer debits and supplier invoices, issuing credit notes and cancellation invoices

Qualifications for the role

Commercial training in an industrial environment

Several years of experience in advising customers with the provision of solution proposals beyond routine coordination, as well as participation in projects

Knowledge and experience in tax-related topics and tax scenarios is an advantage

Proficient in using common MS Office products

SAP knowledge is an advantage

Working in a team and coordinating with other related departments (sales/technical support, business controlling) is a given for you

Fluent in written and spoken German and English

Benefits

Flexible work practices

Employee Share Acquisition Plan

Paid Parental leave (gender neutral)

Paid and unpaid leave opportunities

Child holiday Schapbach

Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG

+49 (0) 621 381 3500

Think bigger. This is where bold ideas meet unstoppable progress, teams initiate what’s next, and we’re engineered to outrun, together.

Run What Runs the World.

#ABBCareers #RunwithABB #Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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