At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Order Management Leader

 

Your role and responsibilities

In this role, you will have the opportunity to provide customer support, including technical support, order, and payment-related assistance to achieve target levels of service quality, operational efficiency, and customer satisfaction. Each day, you will implement customer support strategy to increase operational excellence and customer satisfaction in the sales process. You will also showcase your expertise by supporting achievement of established targets by overseeing progress and implementing improvement actions as needed.


You will be mainly accountable for:Issue invoices in accordance with contract requirements, ensuring strict compliance with tax regulations and standards. Review invoice details to guarantee accuracy and completeness and handle any invoice related inquiries or adjustments promptly.According to business requirements, create and modify customer master data in the MDG system, ensuring all information is accurately and completely recorded. And track the approval progress to ensure the timeliness of data.Be responsible for the filing of contracts and business documents. Organize, classify, file and store them in an orderly manner to ensure easy retrieval. Establish and maintain a document management system to guarantee safety and integrity.

Qualifications for the role:Bachelor degree, major in Economic, Finance…etc.Good English reading and written capability. Self motivated, can-do attitude and be able to work under pressure;Quick learning capabilityTeam Spirit, be good at communication and coordination;

More about us
ABB Smart Power provides energy distribution solutions for data centers, industrial and
manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.