We are looking for a new colleague who will support our German sales office to handle the incoming orders from the customers. Your primary purpose in this job will be to support the in-country sales organization(s) to achieve sales targets by responding to customers enquiries and reach their satisfaction. **In this Role, Your Responsibilities Will Be:** + Respond to sales inquiries from customers by ensuring timely and complete entering of orders. + Acknowledge orders for customers, advise about any delays of the shipment. Review and process change requests.. + Expedite factories to make sure items are delivered on time. + Process and issue invoices. + Look for continuous improvement opportunities, maintain and improve customer satisfaction. **Who You Are:** Dedicated employee who has a customer focus attitude to provide service for the country sales organization in order to reach high level of customer satisfaction. **For This Role, You Will Need:** + Sophisticated knowledge of English + PC skills are necessary: Word, Excel, Outlook + Technical knowledge or background + We require customer focus behavior and excellent communication and interpersonal skills. + You use knowledge of business drivers and how strategies and tactics play out in the market to guide actions. + You gain insight into customer need + You credit others for their contributions and accomplishment **Preferred Qualifications that Set You Apart:** + University or college degree would beneficial (even in technical field) + Intermediate level of German is big advantage! + Sales or customer service-related experience is an advantage **Our Offer To You:** Our location we offer the following benefits: + Accessible workspace for disables with wheelchair + Benefit for commuting + Free sporting opportunities + Possibility for 2 days/week Home office work! At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement. The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity, & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) . Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us. We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees. Make this great opportunity yours! **Requisition ID** : 24013233 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.