Job Title: Order Entry Technician Job Description The Order Entry/Customer Service Pharmacy Technician plays a crucial role in managing order entry and triage tasks within the pharmacy setting. This position involves engaging with calls from various healthcare professionals such as LTC facilities, pharmacists, nurses, and physicians, as well as receiving medication orders through faxes and other communication forms. The technician is responsible for answering inquiries about medications, reviewing patient profiles, and determining the appropriateness of orders. They must efficiently highlight pertinent information on documents and facilitate the order entry process, ensuring accurate and timely medication orders are placed. Responsibilities + Handle incoming calls and direct them appropriately. + Engage with LTC facilities, pharmacists, nurses, and physicians to receive medication orders. + Answer questions regarding medications. + Triage faxes and review patient profiles to determine the validity of placing orders. + Prepare and highlight important information on documents for order entry. + Enter medication orders at a rate of 40-45 orders per hour. + Manage approximately 15-30 calls per day. + Contact all new admissions to LTC facilities. + Investigate issues with orders and understand the functionality of the Automatic Dispensing Unit. Essential Skills + Proficiency in SIG codes. + Certified Pharmacy Technician in Kansas. + Strong customer service skills. + Experience in data entry. + Ability to work with electronic orders and transfer to retail pharmacies. + Experience in customer service roles in Retail or Pharmacy Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Lenexa,KS. Application Deadline This position is anticipated to close on Jun 26, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.