Order Entry Clerk
Techtronic Industries North America, Inc.
Order Entry
**Job Description:**
_The Order_ _E_ _ntry_ _C_ _lerk_ _I_ _is responsible for receiving_ _and_ _entering customer o_ _rders. The primary duties and r_ _esponsibilities will be to perform work in accordance_ _to_ _the essential job activities._
Duties and Responsibilities
+ Receive, enter and process customer orders
+ Process scrap orders
+ Disposition and distribution of denied warranties and customer approved orders
+ Daily log updates
+ Production reporting
+ Assist with training as needed
+ Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
+ Sort and distribute incoming product
+ Ship confirmation of orders
+ Assist with denied warranties as needed
+ Practice 5S and safety
+ Take appropriate corrective action for continuous quality improvement and customer satisfaction
+ Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed
Physical Demands
+ Repetitive motion
+ Must be able to lift up to 30 pounds
Education and Experience Requirements:
+ High School or GED diploma required
+ Proficient in Microsoft Office
+ Basic math and computer skills required
+ Excellent 10 key and typing skills
Internal Qualifications:
•No final warnings
•No more than 6 attendance points
•Efficiency and Quality goal met for previous 3 months
•Must be in current role for 3+ months
•Must meet all job description requirements
_Milwaukee Tool is an equal opportunity employer._
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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