Order Desk Operator (1st shift) - Seattle, WA **General Information** Press space or enter keys to toggle section visibility City Seattle State/Province Washington Country United States Department DELIVERY_ACCOUNT_OPERATIONS Date Wednesday, August 13, 2025 Working time Full-time Ref# 20036337 Job Level Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 28,500 Annual Base Salary Maximum 57,000 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) . **Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range. **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . **Shifts** + 1st Shift 7:00AM - 3:30 PM (Sunday thru Thursday) Fri- Sat Off/ (Tuesdays to Saturday) Sun- Mon **Overview** + Provide delivery of contracted services at Boeing (South Park/Order Desk) + Respond to Boeing requests for distribution of engineering drawings and attachments + Work with Boeing Service partners to locate and distribute drawings and attachments + Work with Production staff to produce drawings for distribution the requestors + Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW) + Provide requested data within the timeframes outlined in the contract + Provide requested data within the allowable error rates outlined in the contract + Achieve business objectives (PEP), identify and resolve shortfalls and issues. **Skills/Essential Job Functions** + Constructive, positive outlook and persistence in the face of obstacles + Excellent customer Service, interpersonal, and communication skills + Operational Management + Build and maintain relationships + Good organizational and time management skills + Ability to manage multiple tasks + Good Problem solving and critical thinking skills Experience + No Prior Experience Necessary **Education/ Knowledge** + Skills in MS Office applications, Internet navigation and use + Maintain quarterly learning objectives deployed by Xerox + Maintain required learning deployed by Boeing **Measures of Accountability - PEP** + Customer satisfaction surveys and feedback. + Delivery against Service Level Agreements. + Delivery against Xerox Corporate Goals and Objectives. **With Our Technology, Build Your Future at Xerox. Apply Now!** \#LI-DS1 \#LI-ONSITE Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.