About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Title: Order Coordinator 

Location: Belcamp, MD

Reports To: Logistics Lead

Workplace Type: Onsite

Ingredion is hiring an Order Coordinator who is primary point-of-contact and responsible for coordination of customer shipments through our local Warehouses. Will ensure adherence to customer requirements and internal quality standards; while providing proactive, accurate and timely communication throughout the Supply Chain in order to achieve a high level of customer experience satisfaction. Serve as the primary liaison between internal warehouses, Customer Service, Logistics Planning, Production Planning, and Quality.  Meet the plant’s safety, quality, cost and customer delivery goals, and promote the department’s mission, vision and values. 

What you will do:

Order Processing – coordinate and process all customers and intercompany shipments; ensure accuracy of data on all shipment documentation. Ensure and secure proper transportation equipment as indicated by customer requirements

Perform all activities that are routine as well as non-routine

Ensure responsibilities are met and adhere to the established order processing flow, systems and processes

Work closely and timely with Customer Service on shipment execution, delay communication and assist in resolving service interruptions as needed

Employ effective and detailed verbal and written communication skills. Work efficiently with production planners, schedulers and product line managers specific to customer requirements and overall product availability

Support customer situations that arise via a task assigned through the Q-Notes process. When assigned, review, gather shipment history, and assist with the corrective action process

Perform general administrative duties as required and needed

Adhere to all company required policies and complete all required safety training and initiatives

Ability to accept and manage through a changing environment

Supports and initiates ideas for improvement

Works effectively with internal employees throughout the Supply Chain Organization and cross trains within the Warehouse Office Team to provide backup support as needed

Primary back-up to Logistics Planner role

Promotes the department’s mission, vision and values in words and actions

Who you are:

Bachelor’s (4-year) degree in business management, operations, supply chain, related field, or, equivalent combination of education and experience also considered

Approximately 2-5 years of related experience in warehouse/logistics supervision, inventory control, customer experience

Familiarity with SAP, WMS, and TMS systems strongly preferred

Must be well organized person, capable of handling a variety of issues and assignments

Able to work under pressure and meet deadlines

Position requires strong interpersonal and project management skills

Ability to operate computer equipment and work without close supervision.  Must have the capability to independently process map and improve warehouse and logistics operations

Why Join Ingredion?   

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy: 

Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success.

Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being. 

Flexible Work Arrangements – We value flexibility to support you both professionally and personally.

Career Growth – Learning, training, and development opportunities, including tuition reimbursement.

Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally. 

Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel.

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We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available:

Pay Range:

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.