Minneapolis, MN, 55405, USA
3 days ago
Order Center Supervisor
  Order Center Supervisor  Full Time Position: Sunday-Saturday with shifts within 7am-5pm, and rotating weekends        Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life. Are you looking for steady, full-time, employment with great benefits? Do you want to work for a company that cares about its employees? Are you looking for a positive work environment and a team atmosphere? Don’t wait, apply now! POSITION DUTIES: + Answer questions and assist associates in order entry and maintenance systems + Verify all on hold orders and print order information for correct and concise content + recognize communicate and solve system problems, slowdowns and malfunctions + Provide daily supervision and work direction to ensure productive use of all team members in Order Center + Team member scheduling + work with retail, delivery, production and support departments to resolve external and internal customer issues + work to identify trends in quality and service issues, bringing to management as needed + Answer customer calls as needed + Perform administrative duties + assist with training needed  + work with Mercury Direct and Dove Plus computer systems to accept and reject wire orders as appropriate + Support Order Center Assistant Manager and Group Manager as needed. QUALIFICATIONS: + Strong verbal and written communication + Good technical knowledge including POS, Windows and Excel + Ability to provide leadership to train delegate and motivate staff + Able to work at a fast pace + Demonstrates strength in employee relations and customer service + Strong attention to detail is required + Developed problem solving skills + Ability to support and work as a team + High Energy Level  + Minimum one year work experience on Bachman's Order Center or equivalent experience + Strong time management skills + Able to work in a team environment + Ability to delegate with solid follow through practices BENEFITS: + Medical Insurance + Health Savings account/PPO + Dental Insurance + Vision + Life and AD&D + Disability, Accident, Critical Illness + 401(K) + ID Watchdog + Pet Insurance + Wellness + Employee Assistance program (EAP) + PTO + Paid Holidays (6/year) COMPENSATION: $19.00/hour  Don't settle, come grow with us! Bachman's is an Equal Opportunity Employer Powered by JazzHR
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