Location: Bengaluru, India Onsite Work required Essential Duties and Responsibilities: + Act as IT functional expert for Fusion Tax Management + Support process owners and end-users in resolving production incidents and problem tickets. + Work alongside Business Analysts to provide functional support during business requirement definition and functional design. + Hands-on Fusion configuration of module areas of responsibility from CRP/PoC through to unit testing. + Liaise with Global Finance and Tax teams, Fusion / Oracle EBS System Integration partners, and 3rd Party Logistics providers. + Work with Test Team to plan and execute system integration and regression testing. Own and resolve defects raised during UAT. + Represent Fusion functional area in IT/business meetings and workshops to ensure a functional understanding of the capabilities being delivered/fixed + Communicate effectively with senior business stakeholders, listening and understanding the business, applying experience and business insight to guide strategy and solutions, and becoming a trusted advisor to IT and business managers. + Act as a key player in incorporating industry best practices, establishing standards, key measures and metrics. + Liaise with Oracle on active Service Requests. + Ensure compliance with existing regulations, Sarbanes-Oxley, FDA, HIPAA, and GDPR + Liaise directly with Tax Team to ensure all requests for change are properly designed, assessed, prioritized, and managed through to completion. + Identify persistent problems and work with key stakeholders to address the root causes. + Provide end user application and functionality training. + Create and develop test plans and coordinating testing with the different stakeholders. + Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus-building. + Assist with risk management and change management on projects.