The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to, process case creation and backup attachment, financial research. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes **Responsibilities:** + Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research + Conduct basic analysis and research as well as workflow management + Support an expansive array of products and services + Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 2-4 years of relevant experience + Experience working in a business office or operational environment + Proficient computer and math skills with a focus on complex databases and spreadsheets + Consistently demonstrates attention to detail + Demonstrated knowledge of activities, policies, and procedures of a basic work area. + Demonstrated analytical skills and mathematical knowledge + Consistently demonstrates clear and concise written and verbal communication skills + Willing to work in night Shift **Education:** + Graduation / Post graduation ------------------------------------------------------ **Job Family Group:** Operations - Core ------------------------------------------------------ **Job Family:** Operations Support ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.