Expected Travel: None
Requisition ID: 12120
About Teleflex Incorporated
As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare.
Teleflex is the home of Arrow™, Barrigel™, Deknatel™, QuikClot™, LMA™, Pilling™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose.
At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com.
Global Operations - Global Operations is a complex and diverse organization within the company which is responsible for product fulfilment to all our customers from end to end. We pride ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality, Service and Value as perceived by our customers. Our employees are dedicated to the Global Operations Enterprise Excellence journey. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.
Position SummaryThe Operations Training Leader is the site owner and subject matter expert in on-the-job (OTJ) training; ensuring that employees are trained in a timely and effective manner to perform their jobs safely, correctly, and conscientiously. This position has primary responsibility for developing OTJ Trainers, developing, sustaining, and improving OTJ training processes and practices, and working cross-functionally to ensure an effective training system.
Principal Responsibilities• Certify OTJ trainers according to the Training Within Industry (TWI) Job Instruction methods and Teleflex standard certification procedures
• Coach, mentor, and assist OTJ trainers in preparing for OTJ training including developing training standards (Job Instruction Break Downs)
• Coach and mentor OTJ trainers in effective training delivery according to the TWI Job Instruction 4-Step method and other training delivery techniques
• Assist with selection of and periodic assessment of OTJ trainers
• Serve as site owner and subject matter expert in OTJ training methods, deployment, and processes including sustaining and improvement practices
• Work cohesively with site HR and QA Training Functions to manage, sustain, and improve site training processes including interdependent legal, compliance, and documentation requirements as needed
• Work with Site Operations and QA Management to help plan and coordinate training
• The Training leader will also be the ambassador for OJT training at the facility
• Work with site quality and engineering to ensure training standards and processes are integrated and harmonized with the documentation and Quality Management System
• Evaluate the effectiveness of training and implement processes that support structured problem solving to drive continuous improvement.
• Monitor the progress and effectiveness of the on-the-job training processes and periodically report out to site, regional, and global stakeholders
• Draft, review and implement training materials in alignment with local and Quality requirements.
• Project management and implementation of Training Effectiveness and OJT processes.
• Management of project related activities associated with OJT processes and implementation.
• High school diploma or GED required
• Five years relevant experience with a Bachelor’s Degree or equivalent work experience
• Working knowledge of quality systems, compliance and training requirements in a regulated industry preferred
• Previous experience in conducting and leading Train the Trainer programs preferred
• Knowledge of “Training Within Industry” Job Instruction methods is an advantage
• Ability to work in various industrial, warehouse, and controlled environments (i.e. clean room)
• Ability to observe, assess, and provide constructive feedback
• Excellent Verbal, non-verbal, and written communication skills
• Strong interpersonal connection (i.e. respect, care and concern, patience, emotional intelligence)
• Ability to communicate effectivity with a variety of personalities, backgrounds, and experience levels
• Self-motivated with an ability to work collaboratively and acquire new knowledge and skills
• Presentation, coaching, and mentoring skills
• Ability to break down complex and technical procedures/concepts into simplified tasks and instructions
• Ability to handle multiple priorities and projects and meet deadlines
• Curious and questioning nature
• Proficient with MS Office Suite of products (Word, Excel, PowerPoint, etc.)
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At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front.
Teleflex Incorporated is an equal opportunity employer. Applicants will be considered without regard to age, race, religion, color, national origin, ancestry, sexual orientation, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or Talent@Teleflex.com.
Teleflex, the Teleflex logo, Arrow™, Barrigel™, Deknatel™, QuikClot™, LMA™, Pilling™, Rüsch™, UroLift™ and Weck™ are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.
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