**About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Operations Technician (Network Operation Center Environment) will work in a challenging, hands on environment supporting the Department of Homeland Security (DHS), and other specialized customers in support of National Cyber Protection System (NCPS) initiatives. **The Main Responsibilities** Directly interfaces with Government customers, vendors, subcontractors, and other company groups • Produces Implementation Packages for OSP installations • Follows SOWs, Method of Procedures (MOPs), test and acceptance plans using corporate standards, best commercial practices and customer site standards • Designs, fabricates, modifies, and evaluates equipment and devices • Design site cable paths and conveyances • Assists with installations of developed solutions • Provides assistance for ISP and OSP installation teams • May oversee subcontractors, materials, tools and equipment to complete projects on schedule and within budget • Communicate verbally with construction subcontractors regarding proper procedures for placement of outside cable plant. Provide interpretation of plans, detail sheets, and specification for subcontractors and inspectors. • Make running line changes in accordance with (IAW) local regulations (e.g., city, county, state, railroads). Analyze Optical Time Domain Reflectometer (OTDR) traces, evaluate characteristics of fiber, and document test results. Handle complex engineering assignments and interface with OSP installers, locators, project managers, inspectors, and permit authorities to complete comprehensive packages with sufficient detail to allow future use in maintenance and new construction activities. • Understands and adheres to Federal, customer site and company policies and practices • Must be proficient in optical fiber splicing, to include ribbon fiber • Performs testing with OTDRs, Optical Powers Meters and other optical test equipment • Updates network drawings using MS Visio and other software-based applications • Works with engineers and installation technicians in the field during installations • Must be able to obtain a DOT medical card • Position requires extensive travel **What We Look For in a Candidate** + This position requires the ability to obtain a Top Secret/SCI clearance. + Work experience (6 years experience in telecommunications O&M, installation, and engineering) + Ability to interpret and analyze fiber optic charactization data + Knowledge of optical dispersion and experience with dispersion testing + Ability to redline as-built drawings and update + Ability to present customer information on project status in various forms such as MS Power Point briefings and MS Project schedules + Knowledge of telecommunications installations standards required + Knowledge of telecommunications test equipment, operation, procedures, and practices + Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information + US Citizenship required **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $56,900 - $76,000 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $59,850 - $79,800 in these states: CO HI MI MN NC NH NV OR RI $62,700 - $83,600 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (https://jobs.lumen.com/global/en/benefits-statement) Bonus Structure **What to Expect Next** \#LI-FP1 Requisition #: 339163 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 09/03/2025