**Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.** Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain. **Fiche de poste :** _Venlo_ Are you looking to enhance your logistics and leadership skills in a dynamic environment where you can make a significant impact? Join a large, international organization that offers endless opportunities for growth! As an Operations Team Leader at UPS, you will manage a team dedicated to optimizing logistics operations. What You’ll Do Working in two shifts from 06:00 – 15:00 and 15:00 – 0:00, you will oversee the daily operations within your logistics team. Your responsibilities will include addressing process improvements, safety protocols, staffing, and training, while coordinating efforts to ensure customer satisfaction and achieve all set KPIs. You will manage a team of logistics clerks, processing and following up on customer orders, and monitoring shipments to ensure everything is running smoothly. You’ll be the final check on all actions your team performs—confirming shipments are on track and that customers are kept informed. In this role, you will be responsible for staffing planning, managing costs related to operational activities, and generating reports to ensure all data is processed accurately and timely. At UPS, we value self-development, so we encourage you to participate in our comprehensive training programs. Are you ready to take on a logistical challenge that not only brings out the best in your team but also in yourself? What you’ll get + A competitive salary starting from € 3500, - based upon work experience. + Excellent benefits including 29 leave days based on a full-time position, 8% holiday allowance, travel allowance, company pension scheme, collective health insurance, and other insurance benefits, phone/laptop (if needed), and discount on your gym membership. + An international work environment with opportunities to progress and grow thanks to our ‘promotion from within policy’. What you’ll need + Secondary vocational education (MBO 4 level in the Netherlands). + A few years of management working experience. + Knowledge of and experience in working with database and PC applications (Excel), as well as Outlook. Experience with our two main systems Cargowise and CargO Mount is a plus. + Effective interpersonal skills. You’re able to communicate at all levels and know that clear communication really is key. + A helicopter view: you can keep an overview and quickly see the urgency of certain matters. Business proficiency in English, both oral and in writing. Not only you’re part of an international team, but almost all communication with customers is in English. In addition, a reasonable command of Dutch is desirable. **Type de contrat:** en CDD (durée déterminée) _Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés._