As the Operations Team Leader, you will oversee the daily activities within the warehouse, ensuring that all team members follow established Standard Operating Procedures (SOPs). You will play a key role in supporting the management team by ensuring operational efficiency and timely completion of tasks.
This is a rotating shift role, alternating weekly between morning and afternoon shifts,6am -2pm and 2pm – 10pm, requiring flexibility and strong coordination skills.
Your leadership will foster a positive and collaborative working environment, motivating the team and strengthening internal relationships. You will also provide critical support to the Manager through investigations, reporting, cross-departmental coordination, and project execution. In the Manager’s absence, you will act as a deputy to maintain continuity and performance.
How You’ll Spend Your DayMain Accountabilities:
To monitor workflow, identifying any developing situation and agree corrective action with the appropriate manager Monitor operations and resolve any problems when identified, using appropriate resource available Deliver and manage tasks according to standard operating procedures (SOPs) Perform investigations of GDP, EHS breaches and deviations from procedures ensuring Investigation Reports (IRs) and Corrective and Preventative Actions (CAPAs) are closed out on time Monitor budgets and work with the manager to review the annual budget Complete return to work interviews with Operatives with the support of the manager and look for trends of absence as well as supporting them back into the workplace Ensure KPI targets are monitored and achieved Support the manager with all disciplinary and grievance issues in accordance with the organisational policies Support the manager in the recruitment process as and when necessary To understand the process flow within the entire operation Escalate any system or hardware failures Ensure regular 121’s are documented and relevant feedback is provided to employees Identify over performers and highlight individuals as talent to the Manager Identify under performers and suggest solutions and support to enable improvements Constantly look at operational improvements Communicate with the team through regular briefings, to enable the sharing of company information. Creating a team environment and value through effective communication, motivation, equality and encouragement Ensure Good Housekeeping at all times To work with peers to ensure smooth running of the shift Undertake any other required tasks as requested by the Line Manager What We're Looking ForDo You Have?
Are You?
Artur Syndoman, Group Leader SC Sub-Function
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