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Overview:
Beacon Hill's client in Eden Prairie, MN is seeking an Operations Support Specialist to join their fast-paced logistics and order execution team. This is an entry-level, contract role through September with strong potential to convert to permanent. It's ideal for graduates with a background in Supply Chain, Operations, or Logistics who are detail-oriented and eager to learn.

Key Responsibilities:

Support accurate and timely processing of customer orders through to final payment

Monitor and resolve issues in the order lifecycle, including shipment exceptions and inventory reconciliation

Collaborate with internal teams and external partners to manage inventory, pricing, and delivery coordination

Maintain and update item-level and order-level data in internal systems

Communicate with vendors, transportation providers, and distribution teams to troubleshoot order flow issues

Assist in improving existing processes to drive efficiency

Meet operational KPIs and ensure high levels of customer service

Qualifications:

Required:

High school diploma or GED

Willingness to work a flexible schedule, including light rotational evening and weekend support

Preferred:

Bachelor's degree in Supply Chain, Logistics, or Operations Management

Proficiency in Microsoft Office (especially Excel)

Strong customer service and problem-solving skills

Excellent attention to detail and organization

Strong written and verbal communication skills

Ability to work well under pressure in a high-volume environment

Interest in continuous learning and process improvement

Additional Details:

This is a fully onsite role based in Eden Prairie, MN

One week per month may include light evening email monitoring and a few hours of weekend support

Ideal stepping stone for someone pursuing a career in operations or supply chain management

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