Description We are looking for an Operations Support specialist to join our team on a contract basis in Eden Prairie, Minnesota. This entry-level position is designed for individuals seeking mentorship and growth while playing a critical role in ensuring seamless order processing from placement to customer payment. The ideal candidate will thrive in a fast-paced, high-volume environment, showcasing exceptional attention to detail, problem-solving skills, and a commitment to customer satisfaction. Responsibilities: • Utilize technology and processes to identify and resolve issues, ensuring smooth order workflows. • Build and maintain collaborative relationships with internal teams and external stakeholders to manage product pricing, transportation needs, and account-specific requirements. • Learn and execute order planning activities, ensuring accuracy and timely completion within operational systems. • Coordinate order-related tasks such as shipment tracking, exception management, inventory reconciliation, and invoicing. • Address order exceptions by problem-solving and collaborating with clients, service providers, distribution partners, and suppliers. • Maintain accurate item-level data in company systems, including pack sizes, pricing, and commodity descriptions. • Identify and mitigate service failures, such as late deliveries, to ensure minimal disruption to customer orders. • Deliver outstanding customer service through proactive communication and prompt responses to inquiries. • Monitor and communicate operational status updates to the team. • Support ongoing process improvement initiatives to enhance operational efficiency. Requirements • Strong customer service skills with a focus on delivering exceptional experiences. • Excellent written and verbal communication abilities to interact effectively with team members and external partners. • Proficiency in Microsoft Office Suite, including Excel, for data management and reporting. • Demonstrated ability to plan, organize, and execute tasks in a fast-paced environment. • Familiarity with order processing procedures, inventory management, and shipping functions. • Problem-solving skills to address issues and ensure continuous workflow improvement. • Attention to detail and ability to adapt to shifting priorities. • Experience with KPI reporting and vendor coordination is a plus. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .