Description Amazons business is focused on delighting our customers. We strive to stay agile from the second an order is placed online and throughout the seamless coordination of that order behind the scenes. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer centric company on Earth. That’s why we’re seeking a Operations Supervisor with a passion for innovation, problem solving, and the ability to create world-class customer experiences. Key job responsibilities Create and cultivate a safe working environment by identifying safety opportunities across your work area. Manage and coach our Associates to help deliver the best service for our customers Ensure that customer orders are fulfilled in line with quality and safety guidelines Continuously provide critical shift related information to front line management and operators Adjust linehaul schedule focusing on inputs that drive truck utilization balanced with arrival patterns at last mile sites to meet and exceed productivity targets Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, optimization, safety, training. Basic Qualifications - Experience with planning, performance metrics, and process improvement - Experience managing teams - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications - Experience with data analysis - Experience in logistics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.