Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Operations Specialist at McGriff, a division of Marsh McLennan Agency (MMA).

This position will be a remote role and report into our Atlanta office.

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As an Operations Specialist on the McGriff team, you’ll provide guidance to teammates and to 3rd party vendors, to support firm growth and success. You’ll manage projects geared toward meeting operational goals, adding efficiency, and driving excellence in client service and agency operations. This position will be a remote role and report into our Atlanta office.

Responsibilities include:

Serve as subject matter expert for questions related to systems, procedures, workflows, and resources.

Monitor adherence to procedures and standards.

Build and maintain relationships across business units, carriers, vendors, and outsourcing partners.

Support creation of improved efficiencies and cost savings

Identify line of business challenges, provide support, and follow through to resolution.

Participate in project groups and collaborate with team members.

Provide support to other operations team members as needed.

Required Qualifications:

College Degree or equivalent education, training and work-related experience.

3-5 years' or more of experience within the insurance industry

Highly effective written / verbal communication and facilitation skills

Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals.

Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Preferred Qualifications:

P&C Insurance LicenseKnowledge of insurance specific systems like, Sagitta, ImageRight, EPICExperience with issuing certificates of insurance for commercial clientsExperience with Loss RunExperience with processing insurance transactions

What we bring: (Valuable benefits):

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

Generous time off, including personal and volunteering

Comprehensive insurance options including health, dental, vision and life.

Tuition reimbursement and professional development opportunities

Remote position - 100% work from home

Charitable contribution match programs

Stock purchase opportunities

To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/

For information on careers visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

https://www.linkedin.com/company/mcgriffhttps://www.linkedin.com/company/marsh-mclennan-agencyhttps://www.instagram.com/lifeatmma/https://www.facebook.com/LifeatMMAhttps://twitter.com/marsh_mma

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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