Description We are looking for a dedicated Operations Specialist to join our logistics team in Long Beach, California. In this role, you will play a vital part in managing customs processes, ensuring timely shipment releases, and delivering exceptional customer service to key accounts. This position requires strong organizational skills and the ability to navigate complex regulatory environments. Responsibilities: • Handle the accurate preparation and transmission of customs entries for assigned accounts. • Maintain a thorough understanding of Partner Government Agency regulations and compliance. • Review and classify products according to established customs guidelines. • Monitor shipment documentation and ensure timely submission for customs release. • Provide proactive communication and solutions to resolve customs holds, examinations, or delays. • Track and trace shipments, coordinating with airlines, freight forwarders, and trucking companies to ensure smooth delivery processes. • Offer advisory services on regulatory classifications and compliance requirements to business partners. • Collaborate with customers to address and resolve issues impacting shipment clearance or delivery. • Assist in engineering client-specific solutions to enhance operational efficiency. • Promote additional business opportunities and contribute to the overall growth of the company. Requirements • Minimum of 5 years of progressive experience in operations, preferably within the logistics or customs brokerage industry. • Proficiency in Cargowise and intermediate knowledge of Microsoft Office Suite. • Strong understanding of customs regulations, including 19CFR and CBP processes. • Exceptional verbal and written communication skills in English. • Demonstrated ability to interact effectively with high-level clients and stakeholders. • Reliable and detail-oriented with a focus on delivering quality results. • Familiarity with FDA GMP and related compliance standards. • Ability to work effectively in a fast-paced environment. TalentMatch® ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .