**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Purpose:** To manage the day to day office operations – import, exports, transportation, (both domestic and international) functions. The aim of this position is to ensure all shipments are efficiently processed, recovered and dispatched in time to meet schedules required by the customers. The position includes managing all aspects of operational employees, ranging from their performance to assisting with their personnel files. The position extends to creating workable formal relationships with sub-contractors, handling facilities and maintaining a clear communication line with other departments within the Country offices and departments (Administration, Customer Service both in Country offices) and other international offices. **Main Duties and Responsibilities:** + Reporting to the Regional Director, this person will be responsible for successfully managing the (Country) Operations function. + Improve staff cross-training and development + Help reducing fixed costs and increasing gross margin working on solutions to establish new cost efficient routes, negotiating with providers, etc… controlling facility / utility costs. + Manage and increase the effectiveness and efficiency of Support Services (OPS, CS, HR, IT and Finance), through operational improvements to each function as well as coordination and communication between support and business functions. + Play a significant role in long-term planning, including an initiative geared toward operational excellence. + Oversee overall operational management, planning, systems and controls. + Management of operational budget in coordination with the Regional Director. + Management of external agencies relevant to (Country) operations + Improve the operational systems, processes and policies in support of organizations mission -- specifically, support management reporting, information flow and management, business process and organizational planning. **Requirements** + 5 years background and work experience in Operations + Excellent interpersonal skills and a collaborative management style. + Budget development and oversight experience + Commercially aware + Strong analytical, negotiations, strategic planning, resource management and leadership skills. + To operate in an fast pace, community environment + Excellent people manager, open to direction + Commitment to get the job done + Ability to challenge and debate issues of importance to the organization. + Ability to look at situations from several points of view + Delegate responsibilities effectively + Demonstrated leadership and vision in managing staff groups and major projects or initiatives. + Demonstrated commitment to high professional ethical standards and a diverse workplace + Excellent computer skills and proficient in excel, word, outlook, and access + Knowledge on international compliance & security regulations UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.